В фармкомпанию Abbott требуется CRM IT Project Manager.
Abbott is a global healthcare leader, creating breakthrough science to improve people’s health. Company is always looking towards the future, anticipating changes in medical science and technology.
As CRM IT Project Manager you will lead the migration projects for Abbott affiliate in Russia.
Key Responsibilities:
- Manage CRM migration projects to agreed time, cost and quality criteria
- Produce and maintain project management documentation including project plans and project status reports in accordance with the IT Department project management processes and procedures
- Identify and schedule project deliverables, milestones, and required activities and tasks
- Define and document all phases of projects including tasks, escalation paths, milestones and acceptance criteria
- Review and validate work plans of external service providers contracted to execute elements of the project
- Ensure that risks, issues and changes are documented and managed effectively
- Liaise with project sponsors, stakeholders, and staff in order to achieve project goals
- Produce presentations to communicate project goals and status to stakeholders
- Ensure that project goals are accomplished and in line with business objectives
- Facilitate the release of the project to the support/services team
Requirements
3+ year experience with SDFC (both sales and marketing cloud) implementation and support including:
- Migration between different CRM systems (from SDFC and / or to SDFC)
- Integrations with telephony, SMS, webinar, websites services, omni-channel marketing solutions, mobile applications and reporting systems (Power BI, etc.)
- Strong Project Management (5+ years) and Communication skills
- Good understanding of commercial business in partnership with Commercial Excellence, Commercial IT and business divisions
- Understanding of Data Privacy requirements and limitations in Russia
- Experience with infrastructure and databases, different hosting providers and clouds
- Ability to work in complex matrix organization with many stakeholders and delivery groups
- Working experience in International companies
- English at least Upper-Intermediate (fluent is preferred)
Outstaffing contract with Ancor.