AliExpress находится в поисках эксперта на должность CRM and Loyalty Program Manager.
Responsibilities:
Planning and launching promotional campaigns in AliExpress loyalty framework
Management and optimization of customer communications, creation of communication triggers
Analytics: database segmentation, development and management of communication flow by customer segments
Buyers’ database: attraction new customers to the program (including the implementation of technical integrations with internal and external IT systems).
Tests and integrations with partners and in-house products
Development of the gamification direction (coins and games with coins)
Requirements:
More than 2 years of experience in CRM/Retention/Loyalty function
Excellent knowledge of digital and product metrics
English — upper-intermediate
What we offer:
Work for one of world’s biggest IT companies, in Russia, without cross-border relocation International, young, and very professional engineering team;
Comfortable office in Moscow City;
Competitive salary with yearly indexation and performance-based bonuses;
Mac or Windows laptop of your choice;
Corporate medical insurance.
