Microsoft is looking for experienced person to lead Digital Transformation within Microsoft Enterprise Customers as Client Technology Lead.
This role is critical for connecting Business Objectives of Telecoms and IT industry in Russia with Microsoft global strategy.
Responsibilities:
Customer and Industry Insights:
- Synthesizes and combines various business insights from his or her team, global best practices, proof points from experience, and deep industry expertise (e.g., level 200) related to customers and their competitors to conduct forecasting and develop recommendations for managing accounts and subsidiary planning
- Orchestrates global teams across the organization to gather information, collaborate on performance markers, and identify potential risks in customer accounts
- Participates in business groups to determine needed resources
- Applies deep expertise and thought leadership to identify the right industry prioritized scenarios (IPSs) and industry partners within the customer's vertical industry. Leads with industry knowledge to support customers in solving issues
Trusted Advisor:
- Acts as the "virtual Chief Technical Officer (CTO)/Chief Digital Officer (CDO)" or "go-to" person in established, long-term relationships with technical decision makers (TDMs) and/or business decision makers (BDMs) at the CIO level, and via direct relationship advises on solutions and position Microsoft capabilities to best meet the customer's needs
- Provides Account thought leadership inclusive of information technology (IT), industry, and business strategy knowledge, and shares best practices internally while providing coaching to subsidiary resources. Leverages account thought leadership in partnership with account executives to set strategy, own accountability for outcomes, and lead extended teams
- Leverages a strong knowledge of Microsoft's product landscape, solutions, and strategy to address customer's needs. Proactively coordinates with internal and external network of industry experts (e.g., industry-solutions executives, industry-specific partners) to build strong knowledge of the industry and the competitive landscape
Technology Strategy Formulation:
- Leads analysis of overall customer needs, outcomes, and blockers. Determines key stakeholders for driving execution on the largest and/or most complex accounts
- Leads and ensures execution of technology strategy and digital transformation by anticipating and/or leading the resolution of technical blockers that arise during strategy planning and implementation and driving technology adoption
Mapping and Account Planning:
- Helps customer technical specialists build the message to sell Microsoft offerings to other parts of their business or end users. Creates stakeholder maps for accounts, determines, and orchestrates a coverage plan, and builds out an execution framework
- Builds the bridge between customer business requirements and technology. Maps technical customer requirements and business scenarios to Microsoft technology platforms. Recognizes how technology platforms are evolving and orchestrates resources to deliver platforms that will ensure successful technology adoptions
- Orchestrates internal teams, local partners, global system integrators (GSIs), and consulting firms to ensure sufficient technical resources for demand generation, when appropriate
Qualifications:
Required/Minimum Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 6+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
- Or equivalent experience
Additional or Preferred Qualifications:
- Bachelor's Degree in Computer Science, Information Technology, Engineering, or related field AND 12+ years technical consulting, technical consultative selling, business consulting, practice building, or related technical/sales experience
- Or equivalent experience
- 6+ years experience in relevant customer industry
- 6+ years experience in digital transformation, or using technology to drive customer business outcomes. Experince of being CTO or CDTO is very wellcomed