World Food Programme is looking for a Chief of Operations & Investigations Support.
KEY ACCOUNTABILITIES (not all-inclusive):
Within the delegated authority, the Chief of Operations and Investigations Support will be responsible for the following duties:
Lead the development and implementation of the office strategies, policies and plans aligned with OIG, WFP and wider UN strategies, policies and processes to support HQ and field operations to meet the mandate of WFP
Provide strategic management and coordination of the following teams, Intake and Analysis, Digital Forensics, Policy and Liaison, and OIGI Administration
Motivate and inspire the staff in the various teams of responsibility and ensure advice, direction and proper technical guidance is provided on ongoing investigation projects and ensure that the expected investigation outcomes are issued within the agreed timelines and at the required quality
Advise senior management / Director OIGI on strategic management implementation and shaping the ongoing strategic dialogue, based on the results of the management function
Oversee the Case Management System (CMS) and ensure all investigation inputs / outputs are timely recorded in the system as appropriate
Present to the Case Review Committee the preliminary assessment of allegations with a recommendation to proceed
Responsible for the development of standard operating procedures and technical guidance notes within the managed teams
Seek out opportunities to partner and liaise with other WFP control and monitoring functions as appropriate
Represent OIGI with local officials, governments, and outside organizations to establish and strengthen partnerships to resolve problems and to facilitate collaborative work between the wider OIGI team
Participate with the management team in the development of the office’s policy and procedural framework, best practices and other lessons learned
Perform other related duties as required
Information & Analysis Team (IAT)
IAT coordinates OIGI’s intake workflow, including receipt and triage of all allegations and complaints, preliminary case assessments, recommended actions and subsequent presentation to the Case Review Committee. IAT also undertakes proactive projects to identify red flags and other misconduct in WFP operations
Digital Forensics Team
Digital Forensics provides services including recovery and acquisition of evidence from IT equipment, preservation and management of evidence using industry best practices during investigations. Following the acquisition, the team provides a comprehensive technical analysis, interpretation of computer-related evidence, and presentation of their findings
Policy & Liaison
Policy and Liaison support OIGI by reporting matters coming to OIGI’s attention in line with donor’s funding obligations and other stakeholder agreements. In addition, the function oversees internally OIGI’s Policy and Procedures documentation and serve as an advisor of these policies, and externally by monitoring relevant WFP policies, ILOAT judgements and other UN requirements and informs OIGI when these have a direct impact on the work of the division.
Administration
OIGI Administration team deliver a wide range of business support processes and activities to OIGI to facilitate effective service delivery. This includes management of OIGI’s CMS, statistical reporting and issuance of reports to external stakeholders
STANDARD MINIMUM QUALIFICATIONS:
Education
Advanced university degree in Criminology, Investigations, Law, Audit, Accounting or other related fields or a First level university degree with additional relevant years of experience and/or relevant certificates
Formal training and/or certification in various law enforcement methodologies / fraud examination or investigation
Experience
At least 11 years (4 of which international) of relevant progressively responsible professional experience in planning, leading and executing complex criminal or administrative investigations in a managerial or supervisory position
Previous experience in the conduct of investigations with a UN organization or international financing institution is an asset
Extensive managerial experience and providing constructive periodic performance reports and feedback
Experience in the design or assessment of policies, plans and strategies in an oversight office is an asset
Experience in designing and conducting outreach / training for the prevention of misconduct is an asset
Knowledge & Skills
Demonstrated expertise in theories, concepts and approaches relevant to investigations and practical use of investigation techniques
Skills in the coordination of multiple investigations and delivery of planned outputs
Language: Fluency (level C) in English language. Intermediate knowledge (level B) of a second official UN language: Arabic, Chinese, French, Russian, Spanish, and/or WFP’s working language, Portuguese.
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