Chief Concierge на курорт Atlantis Resorts (в Дубай)

16 февраля 2022
Дубай (ОАЭ)

На курорт Atlantis Resorts ищут Chief Concierge.


About The Role:

  • As Chief Concierge, you are crucial to the success of the guest stay and creating amazing experiences and everlasting memories for guests
  • Being able to lead the team that anticipate, align, surprise and delight a guest through a natural and anticipatory style of service is essential and a key ability of the Manager, Concierge
  • The Concierge team needs to be able to ‘unlock’ those exciting, unique, and cultural experiences for guests across the city
  • The Concierge team has an exceptional Food & Beverage, Hotel, internal and local knowledge of Dubai so can enhance and make tailored guest experiences and itineraries
  • The Chief Concierge is responsible for the successful running of the team from service delivery, training, knowledge, rostering, transport arrangements, itinerary planning, service provider engagement, pre and post-stay correspondence, and must have exceptional leadership, verbal and written communication skills


About You:

  • A successful candidate must demonstrate a true passion for service delivery and provide bespoke suggestions to guests
  • A true people person, the candidate must constantly be enhancing and sharing their knowledge to the team to ensure a world-class and up to date knowledge within the team is maintained
  • Due to guest demographics, being able to converse in Russian, Arabic, Chinese, French, or German is advantageous
  • Previous experience in a similar role is required and preferably a holder of Les Clefs d'Or


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