Relationship Management (40%)
- Leverage industry knowledge, channel insight & customer understanding to drive strategic alignment and land joint business objectives with retail distribution partners
- Gain an in-depth understanding of retail distributor partner capabilities and operations
- Drive growth-oriented plans to maximize reach, frequency, and yield
- Orchestrate annual and seasonal planning process with partner, ensuring alignment with Category and Marketing stakeholders
Channel Management (40%)
- Support retail distribution partner in developing winning strategies for selling through a portfolio of distributor-managed retailers. Ensure retailer prioritization in alignment with Microsoft strategies.
- Leverage Microsoft CDS stakeholders and assets to educate and enable retail distributor team for success.
- Identify, test, and grow new sales channels for consumer products through retail distribution.
- Establish deeper engagement with key partner executives and stakeholders
Business Operational Excellence (20%)
- Execute partner growth plans to agreed metrics and targets, and orchestrate internal Rhythm of the Business
- Drive improvement in partner satisfaction (CPE) through timely issue resolution and partner support
Responsibilities
- Drive cross-category business growth in retail through Distribution
- Lead channel transformation initiatives with retail distribution partners
- Align closely with Supply Chain for timely and accurate demand planning and forecasting
- Support the growth of Microsoft Online Stores and MS Solution Areas at retail through close operational alignment
- Business Fundamentals
- Deliver our accountabilities to the company (Rev, Growth, Activation Units)
- Strengthen Executive partner engagements with quality Account Management (Planning, ROB, CPE)
- Create a diverse and inclusive culture where everyone can bring their full and authentic self, where all voices are heard, and where we do our best work as a result.
- Emulate high ethics and trust to comply with our standards of business conduct
- Land all Channel partner programs compliantly and within the local laws
- Complete all Readiness activities on time
Qualifications and Education:
- Higher University/College degree required
Experiences Required
- 8+ years Consumer Electronics/IT ecosystem experience with a focus on devices and services sales across consumer segments
- Understanding of consumer channels and retail landscape
- Building strategic relationships and partnering with senior account executives
- Track record of sales delivery and execution
- Distribution channel management with proven business operational excellence and sales results through joint business planning, landing channel strategies, account management, and performance monitoring
- Driving long-term sustainable sales growth with partners
- Delivery on Quarterly and Annual Account Budgeted Revenue
Skills
- Apply entrepreneurial and innovative thinking to identifying and executing business opportunities
- Ability to analyze sales data, draw relevant conclusions, develop accurate business plans and forecasts, and drive program execution
- Demonstrated ability to deliver success through enablement of partners
- Ability to train, coach, and lead partner virtual teams
- Possess high standards for performance and compliance
- Must be able to effectively articulate technology and product positioning to internal audiences and channel partners
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