Abbott Laboratories is looking for a Business Relationship Manager EPD IT Omnichannel. Geographic scope: Russia (priority), Emerging Markets, India, LATAM.
Main responsibilities:
The Business Relationship Manager EPD IT Omnichannel is responsible for the EPD IT Commercial support / projects globally in the omnichannel domain leveraging EPD Russia as innovation hub
Main technology stack is salesforce.com marketing cloud and other marketing automation tools
She / he drives the implementation of the Commercial IT strategy – Omnichannel — using mostly Salesforce.com Marketing Cloud and that execution aligns with the EPD business objectives
She / he is part of Global team and can lead / support / manage Omnichannel initiatives
Reporting line: Direct reporting to Director EPD IT Commercial Execution
Close interaction with global, regional and local business teams in digital marketing & advertising
Main requirements and qualifications:
Education: university degree in IT or business management (or equivalent)
Experience: about 3-6 years in IT in a multinational environment
Certification in Salesforce.com Marketing Cloud or another marketing automation tool
Marketing cloud implementation or another Marketing Automation Tool
Project experience in pharma or FMCG sectors / consumer business
Project management experience (but not a certified PM)
Excellent English
Excellent written and oral communication skills
Competencies required:
Ability to influence senior stakeholders and convince people
Business Acceptance: Ability to lead conversations in business language to senior business people on regional and local level. Highly accepted by senior business staff
Client management
Project management skills like leadership, risk management, cost management, being good in negotiation, critical thinking)
Excellent interpersonal and intercultural skills: Candidate needs to be comfortable to travel out of Russia (10%)
Highly self-motivated and directed, innovative thinking.
