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Radisson Hotel Group is looking for an experienced professional to fill the position of an Area Director of Sales, Eastern Europe, Russia & Turkey.
Radisson Hotels is an international hotel chain headquartered in the United States.
About the role:
The Area Director of Sales leads the definition of strategic Sales planning and associated initiatives of the assigned geographical area. The Area Director of Sales is responsible for developing and executing the sales strategy with the objective of generating business expansion and growth within assigned area portfolio of both Transient and Meeting & Event business and across entire Radisson Hotel Group portfolio. As a result of the deployment of the Sales strategy, the Area Sales Director will aim to generate demand, increase market share, strengthen relationships, and drive loyalty from RHG’s global account portfolio in the geographical area under management.
The position of Area Director of Sales is also responsible for developing and managing all stakeholder relationships, both internal with the other Area Sales Director and external with RHG’s key accounts, key clients, owners and accountable for the performance of the team under direct supervision.
Proactive management of the team under the guiding principles set as part of our Sales Value Creation plan, relationships with key accounts (direct and third party), associations with internal stakeholders such as the Senior Vice President of Sales, the fellow Area Directors of Sales, hotel GM’s and associated in property sales teams, will be critical to thrive in this role.
Beyond being a successful business driver, the role also require for constant improvement mindset to continuously improve our way of working including critical thinking around key process improvement, digitalization and automation, customer interaction effectiveness and quality of our team interactions.
Additional responsibilities include the participation in key strategic conferences with the Senior stakeholders of the Sales team to contribute in the formulation of the strategy and winning aspiration of the division. Also, the Area Director of Sales will part-take in regular customer forums and in industry trade bodies and panels while representing RHG and developing trusting and respectful business partnerships to drive sales in the supervised geographical area.
The Area Director of Sales must me characterized by having extremely strong communication skills, being an articulate presenter in both small and larger groups (meetings and on stage) and being up-to-date in regards to industry trends both in the geographical area under supervision and globally.
Leading Skills required:
Excellent soft skills, specially communication skills given the high level of interaction and coordination with Area leaders (both written and public speaking).
Facility to enhance collaboration among cross-functional teams including with other divisions of the organization (e.g. Marketing).
Analytical capability to treat financial data and be able to make strategic and tactical decisions.
Ethical behavior and absolute discretion with sensitive information around clients and internal decisions. Ability to provide focus and direction to the Sales team of the specific geographical area under management (following the “less is more” guideline”).
Proactivity in identifying and actioning initiatives required to ensure business growth
Strong problem-solving skills, including ability to address any issue in collaboration with others, identify and prevent potential problems and develop problem-solving skills in others.
Mentoring capabilities to cascade down Best Practices and ensure overall development.
Budget and management skills.
Ability to deliver performance feedback to the team members.
Knowledge on the tourism sector (both at a global level and at an area-specific level), accounts evolving needs and preferences, other industries potential, competitive environment and strategic approach to address the new reality.
Experience working in multi-cultural or international settings.
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