В транснациональную компанию-производитель продуктов питания Mondelēz требуется Application Support Lead.
How you will contribute:
- You will ensure that delivered services are optimized to meet business demands and the service operations strategy, plan, measure, report and communicate service improvement initiatives, and serve as a consultant on issues and resolutions
- You will also recommend actions that can be taken to optimize investments and benefits and to mitigate risks
- This role will require you to identify suppliers, evaluate them, on-board new vendors, establish and run vendor governance; collaborate with management and follow-up on requisitions, purchase orders, invoices, and payments; work with project resources to provide design collateral and to configure software components so they are aligned with security policy and governance; and ensure adherence to development and configuration standards and processes
What you will bring:
A desire to drive your future and accelerate your career. You will bring experience and knowledge in:
- Working collaboratively with multiple vendors
- Leading complex projects - project management
- Stakeholder management and influencing skills
- Managing infrastructure services delivery, support and excellence
- Working in global IT function with regional or global responsibilities in an environment like Mondelēz International
- Working with IT outsourcing providers using frameworks such as the IT Infrastructure Library
- Working with internal and external teams and leading when necessary