Вакансия на удаленке
TikTok is looking for an Account Manager Lead.
Responsibilities:
Team management:
- Plan,manage and develop the account management team
- Improve the internal working process and efficiency
- Help talent grow
Client Management:
- Drive education on product, company updates and share company best practices as relevant to client or agencies' business
- Manage and grow post-sale client relationships of auction ads offerings by monitor and analyze ad campaigns, and proactively take initiative to improve results
- Proficient in campaign management, setting up and optimization. Analyze campaign performance data to offer clients data-driven business insights and at the same time, use those insights to improve our advertising offerings
- Share marketplace feedback and guide our advertising strategy
- Support and work with sales team on pre-sale research and pitch
- Conduct regular business reviews and take a consultative, long-term approach to build productive relationships with clients, in collaboration with the sales team
- Investigate and work directly with product & engineering teams to help them troubleshoot client issues during a campaign
Product and go-to-market strategy:
- Responsible for improvement of product feature adoption and consistently drive the product improvement from market feedback
- Share marketplace feedback and guide our advertising strategy
Qualifications:
- Degree educated or equivalent professional experience
- At least 5 years of experience in media or ad-tech advertising industry with experience in performance client service and auction ad-solution
- At least 3 years in people management
- Ability to speak and write in English and market local language fluently and idiomatically
- Self-starter, fast learner with a start-up spirit
- Excellent communication and stakeholder management skills at all levels
- Experience managing campaigns across digital platforms and ad tech product
- Have strong multi-tasking and analytical skills and can perform under pressure
- Experience managing performance advertisers with a deep understanding of their challenges
- Ability to analyze data and identify insights to assess campaign performance
- Previous experience working across multi markets preferred but not necessary
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