Slack is looking for an Account Executive.
Responsibilities:
Drive revenue through proactive outreach to new prospects
Educate customers on the value of Slack in a thoughtful way
Provide recommendations based on a customer’s business needs and usage patterns
Manage multiple customers simultaneously at various stages of the Slack buying cycle
Handle inbound customer communication and organize/escalate issues appropriately including: billing, legal, security, and technical inquiries
Serve as the voice of the customer and collect feedback to drive continuous improvement across all areas including product
Requirements:
18 months + closing experience as an Account Executive within a SaaS company is preferred
Proficient in English + Russian is essential
You are ambitious and driven to achieve goals
You are articulate and poised with a clear and concise spoken and written communication style.
You take an active interest in opportunities to increase customer satisfaction and deepen customer relationships
You have a consistent track record of identifying customer needs and successfully implementing solutions
You are flexible, adaptive, and resilient.
